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Privacy Policy

At SkinCeuticalls.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Create an account

  • Make a purchase

  • Subscribe to our newsletter

  • Contact us for support or inquiries

This may include:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party providers)

b. Automatically Collected Information

When you browse our site, we automatically collect certain information about your device and interaction, including:

  • IP address

  • Browser type and version

  • Pages viewed and time spent on our site

  • Referring websites

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Process payments securely

  • Communicate with you about your orders, products, and promotions

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

  • Prevent fraudulent transactions


3. Sharing Your Information

We do not sell your personal data.

However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners, marketing platforms) who assist us in operating our business

  • Legal or regulatory authorities when required by law or to protect our rights

  • Analytics and advertising partners, including Google Analytics and Meta Pixel, to optimize marketing efforts


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze traffic and site usage

  • Personalize your shopping experience

You can manage cookie settings through your browser. Please note that disabling cookies may affect certain features of the site.


5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Object to or restrict certain data processing

  • Withdraw consent at any time

  • Request data portability

To make a privacy-related request, please contact us at: customercare@skinceuticalls.com


6. Data Security

We take reasonable steps to protect your personal information using technical, administrative, and physical safeguards. However, no method of transmission over the internet is 100% secure.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.


8. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. We encourage you to review this policy periodically.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.