Privacy Policy
At SkinCeuticalls.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide to us when you:
Create an account
Make a purchase
Subscribe to our newsletter
Contact us for support or inquiries
This may include:
Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party providers)
b. Automatically Collected Information
When you browse our site, we automatically collect certain information about your device and interaction, including:
IP address
Browser type and version
Pages viewed and time spent on our site
Referring websites
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
Fulfill and manage orders
Process payments securely
Communicate with you about your orders, products, and promotions
Improve our website and customer experience
Comply with legal and regulatory obligations
Prevent fraudulent transactions
3. Sharing Your Information
We do not sell your personal data.
However, we may share your information with:
Trusted third-party service providers (e.g., payment processors, shipping partners, marketing platforms) who assist us in operating our business
Legal or regulatory authorities when required by law or to protect our rights
Analytics and advertising partners, including Google Analytics and Meta Pixel, to optimize marketing efforts
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyze traffic and site usage
Personalize your shopping experience
You can manage cookie settings through your browser. Please note that disabling cookies may affect certain features of the site.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Object to or restrict certain data processing
Withdraw consent at any time
Request data portability
To make a privacy-related request, please contact us at: customercare@skinceuticalls.com
6. Data Security
We take reasonable steps to protect your personal information using technical, administrative, and physical safeguards. However, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us.
