Welcome to Skinceuticalls
Skinceuticalls is an independent online retailer dedicated to making professional-grade skincare easier to access for customers across the United States. We specialise in science-focused, high-performance formulas and believe in clear information, transparent policies, and honest communication so you always know who you are buying from and what you are buying. Skinceuticalls is not owned by, affiliated with, endorsed by, or an official website of SkinCeuticals. All trademarks mentioned on this Site belong to their respective owners.
Our Story
Skinceuticalls was created by people who love skincare and appreciate the difference that clinic-quality formulas can make when used consistently and correctly.
We saw that many customers wanted access to professional skincare but were often:
Confused by technical ingredients
Unsure which products to choose
Worried about buying from unclear or untrustworthy websites
Our goal is simple: to offer a straightforward, trustworthy place to shop selected professional skincare products with:
Clear product information
Honest presentation
Responsive customer support
What We Do
We operate as a retail business:
We purchase genuine products from reputable distributors, wholesalers, and/or authorized channels where available.
We store and handle products carefully in our Texas location.
We ship orders to customers within the United States only using reliable carriers.
We do not manufacture SkinCeuticals products, and we do not claim to be the official SkinCeuticals website.
Our focus is on:
Offering a curated range of professional skincare
Presenting information in a clear, accessible way
Backing it up with real contact details and support
Our Mission
Our mission is to make professional, science-focused skincare:
More accessible – easy to find, understand, and order
More transparent – you know who you’re buying from and how we operate
More comfortable – with clear shipping, returns, and privacy policies
We believe:
You should know exactly who is behind a website.
Prices, delivery times, and conditions should be clearly explained.
Brand relationships should never be hidden or misleading.
Independent Retailer & Brand Relationship
We want to be absolutely clear about our brand relationship:
Skinceuticalls is an independent online retailer.
We are not owned by, affiliated with, endorsed by, or an official website of SkinCeuticals.
SkinCeuticals® and all related product names, logos, and trademarks are the property of their respective owners.
We use brand names and product names only to identify and describe the products we sell, so you know exactly what you are purchasing.
How We Source & Handle Products
We take product quality and authenticity seriously.
We purchase products from trusted distributors and wholesalers.
We store items in appropriate conditions to help preserve quality, following manufacturer recommendations when available.
Orders are processed at our location in Houston, Texas, and shipped to U.S. addresses only.
If you ever have concerns about an item you receive, we encourage you to contact us directly. We will review your concern and work with you to reach a fair resolution.
Helpful Information & Support
Beyond selling products, we aim to provide practical, easy-to-understand information:
Product descriptions that focus on key ingredients and use
Skincare tips and educational content in our Blog section
Clear explanations of how to use products as part of a skincare routine
We do not provide medical advice, and our content is not a replacement for professional care. We always recommend speaking with a dermatologist or licensed skincare professional, especially if you have skin conditions, are under treatment, or have known sensitivities.
Our Commitment to Transparency
Trust matters. To support that, we commit to:
Displaying our real business name, address, and contact information
Providing clear Shipping, Returns & Refunds, Privacy, and Terms of Service pages
Being honest about our status as an independent retailer
Responding to customer questions in a timely and respectful way
We want you to feel confident that you know who you are buying from, where your order is coming from, and how to reach us if you need help.
Contact Us
We’re here to help with questions about products, orders, or our business.
Skinceuticalls
10603 Landsbury Dr, Houston, TX 77099, USA
Email: customercare@skinceuticalls.com
Phone: +1 (737) 283-1814
Business hours: Mon–Fri, 9:00 AM – 5:00 PM (Est]
