Last updated: 11/19/2025
Welcome to Skinceuticalls. These Terms of Service (“Terms”) govern your use of [https://skinceuticalls.com] (the “Site”) and any purchases or services provided through the Site.
The Site is owned and operated by Skinceuticalls (“Skinceuticalls”, “we”, “us”, or “our”).
SkinCeuticals is an independent online retailer of professional skincare products. We are not affiliated with, endorsed by, or the official website of SkinCeuticals. All trademarks mentioned on this Site belong to their respective owners.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.
1. Eligibility & USA-Only Use
You must be at least 18 years old (or the age of majority in your state of residence) to use this Site or place an order.
This Site is intended for customers located in the United States, and we currently ship orders only within the United States.
By using the Site, you represent and warrant that:
You are legally capable of entering into a binding contract, and
You are using the Site in compliance with all applicable U.S. federal, state, and local laws and regulations.
2. Changes to These Terms
We may update or modify these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
3. Account Registration
You may be able to create an account on our Site to make ordering easier.
You are responsible for:
Providing accurate and complete information,
Keeping your login credentials confidential, and
All activity that occurs under your account.
If you believe your account has been compromised, you must notify us immediately at customercare@skinceuticalls.com
We reserve the right to suspend or terminate accounts that violate these Terms or appear to be used fraudulently.
4. Products, Orders & Availability
4.1 Product Descriptions
We aim to provide accurate product descriptions, images, and information. However:
Colors, packaging, and appearance may vary slightly due to lighting, screen settings, or manufacturer changes.
We do not guarantee that product descriptions or other content are error-free, complete, or current.
If you believe a product you receive is significantly not as described, please contact us at customercare@skinceuticalls.com and we will work with you in line with our Returns & Refunds Policy.
4.2 Availability
All products and prices are subject to change without notice.
We may limit quantities, discontinue products, or change product offerings at any time.
If an item in your order becomes unavailable, we will contact you and may offer a substitute or a refund for that item.
4.3 Order Acceptance
Your order is an offer to purchase products from us.
We may accept or reject any order at our sole discretion, including for reasons such as:
Product unavailability
Suspected fraud or misuse
Errors in pricing or product information
Shipping restrictions or issues
If we cancel an order after payment, we will issue a refund for the affected items.
5. Pricing, Taxes & Payment
5.1 Pricing
All prices are listed in U.S. Dollars (USD) and apply only to orders shipped within the United States.
We strive to ensure prices are accurate, but errors may occur. If we discover a pricing error:
We may cancel or refuse an order placed at the incorrect price, and
We will contact you to explain and, if you wish, allow you to reorder at the correct price.
5.2 Taxes
Applicable sales tax may be charged based on the shipping address and applicable U.S. state and local tax rules.
Any taxes will be displayed at checkout where required by law.
5.3 Payment
We accept payment methods that are shown at checkout (e.g., Visa, American Express, Mastercard, Discover, Diners Club, JCB, Union Pay, Cash App Pay).
By submitting a payment, you represent that:
You are authorized to use the payment method, and
The payment information you provide is accurate and complete.
All orders are subject to payment verification and authorization by the payment provider.
6. Shipping, Delivery & Risk of Loss
Shipping and delivery details are governed by our separate Shipping Policy, which is incorporated into these Terms by reference.
Key points:
We currently ship only within the United States.
Risk of loss and title for products pass to you when the order is handed over to the carrier.
Once a package is marked “delivered” by the carrier, it is considered delivered to the address you provided.
Please refer to our Shipping Policy for complete details.
7. Returns & Refunds
Our policies regarding returns, refunds, and exchanges are described in our separate Returns & Refunds Policy, which is incorporated into these Terms by reference.
You are responsible for reviewing that policy before placing an order. By placing an order, you agree to the terms of our Returns & Refunds Policy.
8. Independent Retailer & Brand Disclaimer
Skinceuticalls is an independent online retailer.
We are not owned by, affiliated with, endorsed by, or an official website of SkinCeuticals.
SkinCeuticals® and any related product names, logos, and trademarks are the property of their respective owners.
We use these names only to identify and describe the products we sell.
Nothing on this Site should be interpreted as suggesting that we are the official SkinCeuticals brand or that we are endorsed by the brand owner.
9. Medical & Skincare Disclaimer
The content on this Site (including product descriptions, blog posts, and any skincare tips) is provided for general informational purposes only and is not intended to:
Provide medical advice,
Diagnose, treat, cure, or prevent any disease or skin condition, or
Replace consultation with a licensed healthcare or skincare professional (such as a dermatologist).
Before starting any new skincare routine, especially if you have sensitive skin, allergies, or medical conditions, you should consult with a qualified professional.
You are responsible for reading all product labels, ingredient lists, and usage instructions provided by the manufacturer and for conducting patch tests where appropriate.
10. Intellectual Property
Unless otherwise stated:
All content on the Site, including text, images, graphics, logos, design, and layout, is owned by Skinceuticals or our content providers and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may not:
Copy, reproduce, modify, distribute, display, or create derivative works from any content on the Site without our prior written permission, except for personal, non-commercial use of the Site as intended.
All third-party names, logos, and trademarks (including SkinCeuticals and others) remain the property of their respective owners.
11. Prohibited Uses
You agree not to use the Site:
For any unlawful purpose or in violation of any applicable laws or regulations
To engage in fraudulent activity, including using stolen or unauthorized payment details
To attempt to gain unauthorized access to the Site, other accounts, or our systems
To interfere with or disrupt the operation of the Site (e.g., introducing viruses or malicious code)
To engage in scraping, data mining, or automated data collection without our consent
To impersonate any person or entity or misrepresent your affiliation with any person or entity
We reserve the right to suspend or terminate your access to the Site if we suspect or detect any prohibited use.
12. Third-Party Services & Links
The Site may contain links to third-party websites or services (such as payment gateways, carriers, or social platforms).
We do not control and are not responsible for the content, privacy practices, or policies of third-party websites.
Accessing third-party websites is at your own risk and subject to their own terms and policies.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
THE SITE AND ALL PRODUCTS, CONTENT, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL SKINCEUTICALLS, OR OUR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO:
YOUR USE OF OR INABILITY TO USE THE SITE,
ANY PRODUCTS PURCHASED THROUGH THE SITE, OR
THESE TERMS,
EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE, PRODUCTS, OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
SOME STATES DO NOT ALLOW LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
15. Indemnification
You agree to indemnify, defend, and hold harmless Skinceuticalls, and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the Site or products,
Your violation of these Terms, or
Your violation of any rights of another person or entity.
16. Governing Law & Dispute Resolution
These Terms and any disputes arising out of or relating to them or your use of the Site shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
You agree that any legal action or proceeding relating to the Site or these Terms shall be brought exclusively in the state or federal courts located in Houston, Texas, and you consent to the jurisdiction and venue of those courts.
17. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between you and us regarding your use of the Site and supersede any prior agreements or understandings.
19. Contact Us
If you have any questions about these Terms, you can contact us at:
Skinceuticalls
10603 Landsbury Dr, Houston, TX 77099, USA
Email: customercare@skinceuticalls.com
Phone: +1 (737) 283-1814
